Complaints Continue about Hurd Window and Door Defects
Customers have had many complaints over the years about not just the customer service but also the quality of the products that they have received from Hurd Windows and Doors. From faulty locking mechanisms to the insulation gas leaking out of windows and doors, customers of Hurd Windows and Doors have made their frustrations known. One of the more troubling problems that we’ve heard about relates to broken seals on the windows and doors. Apparently, the seals and vinyl nailing fin used in Hurd’s windows and doors fail due to weather exposure and direct sunlight. When the seals break, water is able to penetrate the interior, which can cause rotting and mold. The damage can be extensive and certainly expensive. Other visible signs of broken seals includes permanent fogging of the glass. Many of these issues have already been the subject of litigation since the late 1990s, including the failed seals resulting in permanent fogging. Nonetheless, the defective windows and doors continue to be purchased or inherited with the homeowners being none the wiser.
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